Getting blue screen crashes? Here's what they mean and what you can do about them.
Category: Troubleshooting | Read time: 3 min | By Midland Computers
What Is a Blue Screen?
A Blue Screen of Death (BSOD) means Windows has encountered a serious error and needs to restart. While scary, most blue screen errors can be fixed.
Common Blue Screen Error Codes
IRQL_NOT_LESS_OR_EQUAL
**Usually caused by:** Faulty drivers or incompatible hardware
**Fix:** Update your drivers, especially graphics and network drivers
KERNEL_DATA_INPAGE_ERROR
**Usually caused by:** Failing hard drive or bad RAM
**Fix:** Run a disk check and memory test (see below)
SYSTEM_SERVICE_EXCEPTION
**Usually caused by:** Corrupted system files or faulty drivers
**Fix:** Run System File Checker (see below)
CRITICAL_PROCESS_DIED
**Usually caused by:** Corrupted Windows files or hardware failure
**Fix:** Run SFC and DISM repairs
PAGE_FAULT_IN_NONPAGED_AREA
**Usually caused by:** Bad RAM or corrupted drivers
**Fix:** Test your memory and update drivers
Basic Troubleshooting Steps
Step 1: Note the Error Code
When you get a blue screen, note the error code (it looks like SOMETHING_LIKE_THIS) and any stop code numbers. This helps diagnose the problem.
Step 2: Check for Windows Updates
Go to **Settings > Windows Update**
Install any available updates
Restart your computer
Step 3: Update Your Drivers
Right-click the **Start button** and select **Device Manager**
Look for any devices with a yellow warning triangle
Right-click and select **Update driver**
Choose **Search automatically for drivers**
Step 4: Run System File Checker
Right-click the **Start button** and select **Terminal (Admin)**
Type: **sfc /scannow**
Press Enter and wait for it to complete
If it finds errors, restart and run it again
Step 5: Check Your Hard Drive
Open **Terminal (Admin)**
Type: **chkdsk /f /r**
If asked to schedule for next restart, type **Y**
Restart your computer and let it run (this can take a while)
Step 6: Test Your RAM
Search for **Windows Memory Diagnostic** in the Start menu
Select **Restart now and check for problems**
Your computer will restart and test the memory
Results appear after the next login
When to Get Professional Help
Bring your computer in if:
Blue screens happen **more than once a week**
The error code mentions **hardware failure**
You can't boot into Windows at all
Blue screens started **after installing new hardware**
The memory test or disk check **found errors**
**Keep getting blue screens?** Bring your computer to Midland Computers. We can diagnose the exact cause and fix it, whether it's a software issue or failing hardware.